Bosses: sometimes your team is going to go above and beyond the call of duty, and you’re not even going to notice. It happens. Unless you spend your days micromanaging — and nobody ever wants this — you’re not going to see every amazing thing they do.
Why is this important? Because it means you’re lacking important information about how people are doing and so, are less able and likely to give feedback.
Feedback in the workplace is essential for making progress. So if you can’t know everything that’s going on at work, how can you create a great culture of frequent, helpful feedback?
That’s where peer feedback comes in.