More satisfied and engaged employees perform better. In a Towers Watson study of some 90,000 employees across eighteen countries, companies with the most engaged employees reported a 19 percent increase in operating income, and a 28 percent growth in earnings per share. Companies whose employees had the lowest level of engagement had a 32 percent decline in operating income, and an 11 percent drop in earnings.
Tony Schwartz, “Transforming the Way We Work,” HBR
Investing in your employees’ happiness feeds the company’s bottom line. What do you do in your workplace to engage and satisfy employees?