'The longer you work, the less efficient you are,' said Bob Kustka, the founder of Fusion Factor, a productivity and time-management consulting firm in Norwell, Mass. He says workers are like athletes in that they are most efficient in concentrated bursts…. Working energy, like physical energy, 'is best used in spurts where we work hard on a few focused activities and then take a brief respite,' he says. And those respites look an awful lot like wasting time.
Lisa Belkin explores how we are both working harder and wasting more time. Whether you consider it wasting time, or productive “jell time”, she concludes that it’s the end result that matters.