The prototypical leader is a hero: gives the rousing speech, inspires the troops, and shows up at the last minute to save the day. At least that’s how leaders are portrayed. but that’s not at all what Google discovered as their most important qualities.
At Google, they’re obsessive about looking at data to determine what makes employees successful and what they found in the numbers was surprising.
The most important character trait of a leader is one that you’re more likely to associate with a dull person than a dynamic leader: predictability. The more predictable you are, day after day, the better.