3 Hidden Keys to Successful Communication as a Remote Team

This story is inspired by this week’s Startup Edition question:
How do you effectively work with remote teams?

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The biggest challenge of working in remote teams isn’t dealing with the physical distribution of your teammates but reducing the psychological distance between everyone. Bridging that distance is probably a test for all types of teams but requires more work as a remote team.

“One thing that excites me about building a company is the human experience of making something out of nothing together,” our co-founder and CEO Walter recently wrote in a company email. As a distributed company, we have to sweat to achieve that communal sense of creation, but in doing so, we’ve had to consider and resolve aspects of our work culture with deliberation.

Culture takes shape from a sense of coherence, built through shared experiences, expectations, and values — and one key to cohering is learning how to communicate effectively with each other. I wanted to dig deeper into what we’ve learned about communicating as a remote team that deals with building those shared relationships, expectations, and values and that help shape the cultural foundation of how we get stuff done.

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Make Recurring Revenue and More! The Best of the Internet

Pugtastic! Onto the best of what we shared on the interwebs this week:

How iDoneThis got to $1,000 in recurring revenue — besides nerves & anxiety.

Why Teams with Contrasting Time Management Styles Are Stronger.

Transparency is the competitive advantage that keeps on giving — and that includes your hires.

Writing things down can help us see.

The distributed company advantage has two sides.

Beyond Funnel Vision — choosing people over leads.

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Making Happiness a Habit: The Best of the Internet

bearHappy Friday! Catch up with the best of what we’ve shared on the interwebs this week! 

Why you should stop keeping score at work.

You have to fight to make your distributed team a competitive advantage. And your right to party.

How to attack the dark heart of mismanagement and chronic stress.

Don’t be a Productivity Pinocchio.

Make happiness a habit.

imageDundee’s Tip of the Week: Display a list of entries over a span of time by clicking and dragging over the days you want show on your iDoneThis calendar. Your chain of progress will show up in the right! You go, you!

How Pipedrive Designed a Company Habit Hack

While it’s tough enough to get into good personal habits, how do you get your employees to adopt good company habits?

Changing your behavior starts with an intention, and when you’re herding multiple human intentions, that transformation process can become tricky.

Pipedrive, a startup that makes a simple CRM that people actually like to use, is one of our oldest team customers. As the company grew rapidly, from six to twenty people within a year, overall iDoneThis usage flagged because new people weren’t getting on board. Pipedrive found a way to turn that behavior around, hacking the iDoneThis company habit with great success.

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How Luc Levesque Leads TravelPod & TripAdvisor to Focus on Being the Best

Transparent communication is a theme running through Luc Levesque’s career, from his 1997 founding of Travelpod, the first travel blogging website where people could share their adventures, to his current practice of handing new employees a boss blueprint.  Luc is currently a General Manager at TripAdvisor, responsible for its global SEO efforts and TravelPod’s business unit. We talked with Luc about how he communicates with his team and how frequent feedback is vital to great performance.

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7 Invaluable Collaboration and Communication Tools for Distributed Companies (Or However You Work Together)

Recently, an internal memo from Yahoo announcing a ban on working from home has sparked a feisty debate about the merits of working remotely. The explanation given for the policy change comes down to one sentence in the memo: “To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side.”

As a distributed team ourselves, serving many great companies with flexible work arrangements, we don’t think people’s physical presence in one place is necessary to create the best workplace or the best work. Where we do agree with Yahoo is how vital communication and collaboration are to a company’s success.

The nature of remote work actually compels companies to grapple with and figure out how people communicate and collaborate best. Fortunately, connection and communication are what technology and the web have made so much easier. Finding the right communication tools becomes even more pressing for distributed companies since that toolbox helps create our shared space.

As a follow-up to our ode to distributed companies, we thought we’d share what tools we use to stay connected, creative, and collaborative together. These tools are great not just for managing remote workers but for any teams, since no matter the physical working arrangement, strong team connection and communication are key to accountability, productivity, and innovation and great customer service.

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