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When Employees Feel Ignored at Work, Everyone Suffers

March 25, 2019 by Jimmy Daly 2 Comments

This piece was originally published in 2016 and has been updated to include new advice for teams in 2019.

What exactly does ostracism at work look like?

On the exclusion spectrum, you’ll find everything from accidentally leaving someone off a calendar invite to purposefully avoiding an individual in the lunchroom. Feeling ignored at work is a silent but hurtful experience.

[Source]

The topic may seem trivial — “Are adults really so sensitive?” you might ask — but it’s one that can have a serious impact on your employees’ job satisfaction, performance, and happiness. A 2014 study questioned if a lack of attention could be more painful for victims than bullying. Perhaps surprisingly, the answer is often yes.

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Filed Under: Company Culture Tagged With: Communication at Work, Feedback at Work, Habit Change, ignored at work, remote teams, Self-Reflection, Work Happiness

How To Avoid the Traps Of Communication With a Remote Team

February 7, 2017 by Alexa Lemzy 2 Comments

If you run a location-independent business, you will run into a number of remote team communication challenges. When they arise, you might question whether or not the benefits of remote work actually outweigh the stress of unclear communication.

If you only knew how to avoid common communication pitfalls, you would be on the fast track to distance collaboration success. Here, that is exactly what you are going to learn.

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Filed Under: Remote Teams Tagged With: Collaboration, Communication at Work, remote teams, team documents

Museum Hack’s Productivity Case Study

May 11, 2016 by Sasha Rezvina 1 Comment

We developed IDoneThis to help teams become more productive, and to eliminate the need for time-consuming meetings. But some of our customers have found more creative ways to use us than we even imagined! Here’s how one of our clients, Museum Hack, uses IDoneThis to stay on task.

CEO Nick Gray used to hate museums. But just one incredible museum experience, totally turned him. Before he knew it, he was a museum junkie spewing fun facts about ancient artifacts to all his friends.

He had such a knack for bringing the art to life that the popularity of his unofficial tours took off and became the impetus for his unique startup: interactive museum tours.

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When Nick founded his museums-made-easy company, productivity tools were the last thing on his mind. But three years later, as Museum Hack had grown multi-fold, and its guides began to work in locations across three major cities, they were in serious need of a catch-all productivity tool that would keep them connected and on schedule. They found just that in IDoneThis.

We spoke with Michael, the Head of Marketing of Museum Hack, to get an idea of the problems they faced as they expanded, and how they used IDoneThis features to address them.

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Filed Under: Case Study Tagged With: Case Study, Creativity, iDoneThis, Museum Hack, Productivity, Productivity Tools, remote teams, The Done List, Work Happiness

What I Learned From Managing an International Remote Team

March 2, 2016 by Charlotte Dillon Leave a Comment

Nils Vinje Manages International Remote Teams

Guest post by Nils Vinje of Glide Consulting. A version of this post appeared on the Glide blog.

Let me start with the good part: when I managed a team of customer success managers in San Francisco, we were really successful. We worked together seamlessly.

We met often to talk about long-term strategy and problems that were coming up, we chatted over lunch about how things were going, and when someone had a question, they came and knocked on my door.

So when I moved into managing a distributed team of CSMs, I applied the same communication strategy: always be available. It didn’t matter that my coworkers were in Tokyo and London instead of down the hall—I would be the same resource I was before.

Now for the bad part: it didn’t work. Simply put, “always be available” isn’t a system.

It took some time to hammer out, but I learned that remote teams need to be much more systematic, document everything, and communicate constantly. Our international team eventually ramped up to become one of the most productive teams I’ve ever worked with, time differences aside. Along the way, I learned that international remote teams can actually be more efficient than co-located ones, as long as they adhere to these processes.

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Filed Under: Remote Teams Tagged With: Communication at Work, Management Writing, remote teams

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