(Part 1 of 2 in a guest post series on setting up successful systems.)
Anthony Gatto is one of the greatest jugglers ever. He has over twelve world records to his name. Throw him four, five or six balls, and he’ll keep juggling away, no problem. Give him a seventh, and he’ll struggle to keep juggling for ten minutes. Throw an eighth ball into the mix, and he’ll barely last a full minute.
No matter how sublime a juggler’s skills, give him too much to handle and he’ll mess up. Push a juggler too far, and he’ll never be totally Russian — juggler slang for doing a dropless show.
As a boss or manager, you can’t do it all by micromanaging. You must clear your plate to keep growing. So you hire and delegate only to see tasks come back late, incomplete, or low-quality. When that happens, you’ve either got to redo it yourself or submit shoddy work to your clients. Doing either hurts. You wonder if everything would be better if you handled it all yourself, and then you’re back at not being able to juggle it all.