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Blake Thorne

Asynchronous Communication Is The Future Of Work

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Asynchronous Communication Telephone exchange Montreal

Whether you fear its impersonal nature or thinks its the best thing since streaming television, asynchronous communication is here to stay

Remote work is rising and online education is becoming more accepted and commonplace, both due to changing attitudes and the pandemic. These factors are only going to increase the use of asynchronous communication to keep business, schools, and other organizations running smoothly when they no longer share the same space 100% of the time

But what is asynchronous communication, and is it really better than synchronous communication?

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How To Solve The 8 Causes Of Workplace Conflict

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Workplace Conflict Cover
The workplace is for work. You’re here to get things done, grow the business, improve the world and get better at whatever it is that you do.

It’s not a place for squabbling with coworkers, managers and subordinates. But that’s what seems to happen. Workplace conflict is everywhere, eating up productivity and taking precious time away from the things that really matter.

It doesn’t have to be this way. The causes of workplace conflict are recognizable. In separate articles on workplace conflict, psychologists Art Bell and Brett Hart identified eight common causes of conflict in the workplace. Think about the conflicts you’ve had in the workplace. You’d be hard-pressed to find on you can’t trace back to one of these root causes.
It’s important to see workplace conflict this way, as a symptom of a great structural problem.

That argument with the boss over coming in on Saturday isn’t really about coming in on Saturday. It’s about the misaligned expectations, structural problems, and poor communication that led you to have to come in on Saturday. In other words, the problem is bigger than the problem.

At best, it’s a symptom of a greater failure.

Thankfully, smart and innovative companies are changing the way we work — and eradicating the causes of workplace conflict at the source. Here’s a look at the eight causes and what great companies are doing about them.

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How Distractions Ruin The Most Important Thing You Can Be Doing At Work

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Editor’s note: This post was first published in 2015. We’ve updated this post with new research and additional tips.

We live in the most distracting time in history. When else did people have access to so much information with so little effort?

It’s a phenomenon that can be both beautiful and terrible. You can easily stumble upon a new favorite song or a link to a book that changes your life. You can take personalized Portuguese lessons with a native speaker without leaving your house. Or . . .

Cats. So many cats. One click on a Facebook link can send you down the rabbit hole of lost time and missed productivity. Who knows how many hours and dollars you’re costing yourself in the long run.

Even worse, we’re most susceptible to these kinds of distractions at work, where our attention and energy are at their most vulnerable.

Distraction is taking away your time, and it’s taking away your money. But worse than that, it’s taking away the most valuable, important thing you can be doing at work: It’s taking away your flow.

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Want To Get More Done? Make Communication Harder

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Of all the problems the country faces, very few of them make their way to Oval Office.

Yes, there are many problems for the president to solve. There is a lot on his plate. But for every one problem the president is briefed on, there are hundreds — maybe thousands — that never make it to the West Wing. They are intercepted along the way, solved or deemed not critical enough for the Commander in Chief.

It’s hard to communicate with The President. It’s hard to get in touch with the President. Politicians campaign on the promise of addressing everyone’s concerns. But that’s not what they do in office, not even close. It would be impossible. The flood of information and data flying in would crash the whole operation.

So they make it hard to reach the president. Any problem that actually gets there has been vetted and analyzed by many layers underneath him. This happens on purpose. It makes things work. Communicating with the president is hard.

Maybe your organization should take the same approach. Maybe your open door policy is making it too easy for people to hijack people’s time. Maybe adding a little friction to communication could be exactly what you need.

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5 Ways Using Daily Goals Helps You Level Up Your Productivity

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This is a guest post from James Sowers.

The MBA programs at Harvard and Yale are widely known as some of the most competitive in the country, if not the world. Acceptance rates have hovered between 10-15% since the 1970’s. Those who complete their program can expect to receive salary offers starting at $100,000 or more with generous signing bonuses to help them make the transition from academia to the workforce. But, despite having a pool of the country’s best and brightest young business minds, a small selection of these graduates have made anywhere from two to ten times as much money as all of their classmates combined! What’s the difference? According to a series of studies done from 1950 – 1980, having “clear, written goals for the future and plans to achieve them.” At least that’s what the internet would have you believe.

As it turns out, despite being cited in hundreds of books, those studies never actually happened. They have since been refuted by social scientists, investigative journalists, and representatives of the universities involved. Turns out, the whole thing is just one long-lived urban myth. However, that doesn’t negate the fact that regular goal setting is still one of the most effective ways to level up your productivity.

Dr. Gail Matthews, a researcher at Dominican University, received over 149 responses to her study that attempted to arrive at a result similar to the previously mentioned ivy league interviews. Participants were divided into five groups, ranging from those who simply thought about their goals to those who not only wrote them down, but also shared them with others and engaged in weekly progress reports. After four weeks, participants were asked to rate their progress. Here are some of the results:

  • Those who wrote down their goals and were responsible for submitting progress reports to someone else where the most accomplished.
  • Every group that wrote down their goals (Groups 2-5) significantly outperformed those who simply thought about their goals (Group 1).
  • When writing down your goals, there was no statistical advantage to sharing your goals with someone else.

In the end, there was enough scientific evidence to support that writing down goals, committing to those goals over time, and having some method of holding yourself accountable all lead to improved performance and greater achievement. So, we can agree that writing down goals is a good way to be more productive, by why?

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Why Nature Should Be Part Of Your Working Space

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What’s difference does your physical environment have on the work you do? Quite a bit.

In a 2002 study, two groups of high school students were asked to spend some time making creative collages. One group made their collages in a setting with direct sunlight and natural wood surrounding them. The other group was in a room built of manufactured materials not found in nature, like drywall and plastic.

When a panel of six independent art critics viewed the students’ finished work, the results were overwhelmingly clear. The students who worked in the natural environment produced more innovative and creative pieces.

It makes perfect sense, our species was designed to wake with the sunlight. For millennia we’ve worked outside, hunting and farming and building societies. We lived in nature and then build shelters of wood and stone.

Then, everything got all … artificial. Synthetic walls, plastic, poly- this and carbon- that. Nature stopped being something we live in and started being something we vacation for. But you can’t pack a year’s worth of nature into a week-long vacation. Natural environments need to be part of our everyday lives. That includes the workplace.

Here are some ways to get started.

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How To Start Real, Meaningful Conversations With Your Email List Subscribers

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By now you’ve heard all about the benefits of building an audience over an email list.

Let say you’ve even set up a Mailchimp account and built an awesome landing page for capturing emails. You’ve targeted the people you want to reach and aggressively marketed your landing page. You’re even starting to see some emails coming in. Your list is growing.

Now what?

One of the biggest challenges entrepreneurs and marketers have with their email list strategy is figuring out how to connect with people once they’ve signed up. Too boring, people unsubscribe. Too sales-y or pushy, people unsubscribe. Bother people too much and they’ll unsubscribe.

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Anatomy Of A Great Mission Statement

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Richard Branson has a thing for mission statements.

He likes them. He just thinks most of them suck.

Most mission statements are full of blah truisms and are anything but inspirational. A company’s employees don’t really need to be told that “The mission of XYZ Widgets is to make the best widgets in the world while providing excellent service.” They must think, “As opposed to what? Making the worst widgets and offering the lousiest service?” Such statements show that management lacks imagination, and perhaps in some cases, direction.

Mission statements — the good and the bad — have a way of bringing out the true core of your company. If that core is boring and jargon-filled, so will be the mission statement. If it’s fun, inspired, unique, caring … you can see where this is going.

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How To Dress When You Work From Home

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Work remote, and this conversation comes up all the time.

“You don’t even wear pants to work! Lucky!”

Some version of that.

Workers without an office are the pantsless winners in the occupational lottery, sleeping until 10 before enjoying a few hours of gleeful twirling in an office chair while wearing boxer shorts. At least that’s what the rest of the world seems to think.

In reality, remote work is a lot harder than that. In many ways it’s harder than working in the traditional office setting. It takes discipline, practice and the right kind of person to pull it off.

But unfortunately, many of us have succumbed to the stereotype. OK, maybe we’re wearing pants. But probably not the kind of pants you’d prefer to be seen in outside the house.

When you work in an office, you’re concerned about being presentable for the people around you. Even if the dress code is silicon valley casual, it’s nice if your t-shirt and hoodie aren’t stained. Or worse, smelly. It’s being polite to the people around you. Or as iconic designer Tom Ford put it: “Dressing well is a form of good manners.”

Working remote makes it easy to ignore this.

Dressing well isn’t just for other people. It makes you feel better. It helps your self esteem. It gives you confidence. It helps you feel — and thus, act — like the best version of yourself. Even if you work from home, the best version of yourself isn’t wearing dirty gym shorts and a smelly oversized sweatshirt.

The legendary writer Gay Talese works each day from a home office underneath his New York townhouse. Before going to work alone in his basement all day, Talese puts on a jacket and tie. Talese channels his Italian heritage and the phrase “La bella figura,” the beautiful figure, a reminder to put care into how one looks and composes themselves.

So maybe you’re not an 83-year-old magazine writer. Maybe you’re a 33-year-old designer. La bella figura can be a part of your life, too. You just have to find your own version of it.

It probably doesn’t include a jacket and tie. And that’s OK.

Here’s my rule of thumb on all this. I call it the waiting room rule. If there suddenly were an emergency and you had to spend the next 12 hours in a hospital waiting room (morbid, but stay with me), would you be embarrassed about what you’re wearing? If so, don’t wear it to your remote job.

You gotta find what works for you. Here’s a guide to get you started*

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