Contrary to common misconception, giving feedback—insightful, useful feedback—is surprisingly difficult. Why? Because, as legendary venture capitalist Ben Horowitz once observed, it’s completely, utterly unnatural. “If
This piece was originally published in 2016 and has been updated to include new advice for teams in 2019. What exactly does ostracism at work
You come into work, thinking it’s going to be just another day in the office. You have a friendly chat about your weekend with the
Google didn’t become one of the most valuable brands in the world by accident. It’s been rated the #1 place to work by Fortune for
In this two-part guest series, Ellen Chisa shares her experience at Microsoft and how its review system affected her psyche and productivity. This first part
Bosses: sometimes your team is going to go above and beyond the call of duty, and you’re not even going to notice. It happens. Unless
Guest columnist James Chin is a professional poker player who has previously written about flow, having the courage to change, and the truth about success.
Talking to your customers is the best way to improve your product. You already do it — but not often enough. The problem is that
We make a lot of mistakes in life, and a lot of those mistakes take place at work. Elaine Wherry, founder of Meebo, even made
Transparent communication is a theme running through Luc Levesque’s career, from his 1997 founding of Travelpod, the first travel blogging website where people could share
