Feeling ignored is one of the most infuriating situations you can be in — but it’s your job to control how you react to it.
When you’ve tried so hard to address team members’ emotional hurdles to accepting change and walked them through how to apply the change to their work situation, your blood can start boiling when you still don’t see the desired results. You feel ignored. Have you ever caught yourself thinking “How could they be disrespectful?” or “Do they notice? Do they even care?”
Before you stomp over to people to tell them exactly how you feel about their impertinence (or, send them that fiery Slack or email), step back and take a deep breath . . . and one more, just in case. Count to four, inhale. Count to four, exhale.
As Chief Happiness Officer, Ginni ensures that iDoneThis is helping teams and companies stay connected, enhance productivity, and improve their inner work life. Every so often, a team leader will reach out to ask why some team members just aren’t getting on board. Ginni reached out to friend, time coach and productivity expert Elizabeth Grace Saunders for some advice. (This is the 2nd of a 3-part “Manager’s Series”).
Previously, I addressed how emotions such as overwhelm can prevent your team members from implementing changes. But sometimes the key factor limiting people’s behavior isn’t how they’re feeling but not knowing how to integrate the change into their own work habits.
As a time coach, trainer, and author of The 3 Secrets to Effective Time Investment, I’ve seen that people can understand how a tool or technique functions as an independent entity. But the gap between how something works and how something works for them isn’t easy for many to cross. That’s why in Chapter 7 of my book, I include a step-by-step guide to all the areas to consider when you’re crafting your own routine.
To get you started, I’ll explain four of those considerations here. Go through these with your team the next time you’re trying to implement a new practice, such as having everyone use I Done This. Remember that team members may have different answers to these questions resulting in dissimilar methods—that’s natural and normal. The method isn’t as important as achieving the end goal of lasting behavioral change.
As Chief Happiness Officer, Ginni ensures that iDoneThis is helping teams and companies stay connected, enhance productivity, and improve their inner work life. Every so often, a team leader will reach out to ask why some team members just aren’t getting on board. It hasn’t been a straightforward question to resolve, so Ginni reached out to friend, time coach and productivity expert Elizabeth Grace Saunders, for some help. (This is the 1st of a 3-part “Manager’s Series”.)
Does this sound familiar?: You’ve been trying to implement a change on your team that will lead to increased productivity. Although you’ve explained why the new behavior is important and saves time, certain people won’t budge. And no amount of explaining—or even coercing—seems to bridge the disconnect between what people should do and what they actually do.
The answer to the puzzle of why people don’t do what is logical and beneficial for the individual and the team, lies deeper than you might think. In such cases, you most likely have a logic-resistant emotional issue to address.
As a time coach and trainer, and author of The 3 Secrets to Effective Time Investment, I’m acutely aware that addressing underlying emotional issues plays a foundational role in shifting people’s habits. That’s why in Chapter 2 of my book, I go through six crippling emotions—and how to overcome them. To get you started empowering your team in 2013, I’ll cover one of them here.