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How to Make Your Company Email Totally Transparent

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team-email

This is a guest post by Mathilde Collin from Front. Be sure to check out the Front Blog for more tips on managing team emails.

Transparency helps you move fast. Information isn’t siloed — it’s all readily available for the taking. You don’t need to ask questions, forward information about a customer, or attend a meeting to know what’s going on. Instead, anyone can get access to the information they need without having to jump through hoops to get it.

However, extending this transparency to email is tricky. It was initially designed for 1:1 conversation but has been adapted to team use over time. You can loop in the people you need on a single email with BCC or CC, but it’s hard to make email efficiently accessible to an entire team. At the same time, within every inbox is a goldmine of customer interactions, company history, and internal discussions — so not sharing that is depriving your team of valuable information.

Thanks to new tools, automation, and a bit of organization, you can turn your outdated email inbox into a fully transparent platform that will serve as a resource for your entire team. Here’s how to do that in three steps.

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Why Your Productivity Software Has # Hashtags and @ Mentions

Hashtags and @ mentions have created a renaissance in workplace communication.

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They may have started out as fun tools to help us engage with others on social media, but they’ve changed how we collaborate across channels and even between teams. These tools empower employees to keep their communication transparent, and to collaborate better and smarter.

@ Readers: Here’s a brief history of the # hashtag and @ mention, and how they’ve become an integral part of how we collaborate.

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What Have I Done This Year?

Inching towards the new year means it’s time to reflect on what went well, and what could be improved—especially if you’re thinking about performance reviews. But December means we need to juggle that with immediately pressing projects that must be finished before the holidays. Once we enter tunnel-vision mode to complete those projects, it can be hard to disengage, look up, and think critically about what we’ve accomplished.

Thinking about your last year
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At I Done This, we’re all about celebrating small wins and learning from every step of the process. Here are some of our favorite tools that remind us of our professional growth, and prompt us to think about improvement next year.

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What Michael Jordan Can Teach You About Productivity

Who are your productivity heroes? If Michael Jordan isn’t up there, he should be.

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Most people know Michael Jordan for his phenomenal scoring ability, superhuman dunks, or his starring role in Space Jam. Over a 20-year span, he scored more than 32,000 points, won six NBA titles and was named the league’s most valuable player five times. But to his teammates and coaches, he was notorious for his diligent work ethic.

Jordan’s longtime coach Phil Jackson once wrote that Michael “takes nothing about his game for granted.” He spent so much time preparing for competition that when it was game-time, he didn’t have to think about what to do next. He relied on instinct and muscle memory to dominate his opponents.

Professional athletes have to squeeze as much as they can out of their prime years, making them perfect productivity case studies. Here’s what some of our most famous athletes have to say about getting stuff done.

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The Hawthorne Effect is the Simplest Productivity Hack You Never Heard of

Instead of worrying about what’s left to do and busying yourself with more and more tasks, spend your time wisely on what’s important, with the motivation and insight gained from your done list. Download our Busy Person’s Guide to the Done List eBook now and start your done list today.

Something as simple as asking your team how their day’s going can deliver a huge lift to productivity in the workplace. Sound too good to be true? Science backs it up.

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This is something psychologist Elton Mayo, pioneer of organizational theory, discovered by studying American factory workers in the ’30s.

The experiment was initially set up to see which factory conditions make workers most productive. The researchers began by brightening the factory light, which increased productivity. But once they dimmed the light, productivity rose again. They soon realized that it didn’t matter what the change was—productivity would rise when any change would be made to the work environment. Employees felt like the managers cared about them and their work environments, so they worked harder.

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I Done This: Short Post, Best Post?

The more you write on your “Done List,” the less likely your co-workers are to read what you write. 81% of educated people don’t even read what they see—they skim.

I Done This 2.0 automatically sets the default length of a Done List post at about 12 words. We’ll never limit the amount of words you post, but the default setting encourages you to fit your post on one line, like this:

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Zapier Brings a Chrome Extension to I Done This

Most SaaS companies use upwards of 20 productivity tools on a daily basis, some hitting as many as 50. We have so many tools that productivity boosters—such as Trello, Slack, email— ironically become productivity blockers. There’s only one tool that can fix that.

Zapier is a tool that lets you automate interactions between your favorite apps.You can auto-create spreadsheets, based on Salesforce data, or have Google calendar meetings automatically appear as “dones” on I Done This. You can even use it as a product management tool.

Now they’ve launched Push, a new Chrome extension that lets you access your favorite apps, without having to logging into the dashboard. You can now add “dones,” “goals,” and “blockers” to your done list without ever leaving your browser window. Here’s how.
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How to Burst Through Road Blocks To Maximize Your Team’s Productivity

Naming every minute road block—and then taking the time to fix them—makes your team more efficient and helps with team productivity.

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It sounds cumbersome, but resolving issues as they arise means faster problem-solving overall. Agile developers do this. They call road blocks “blockers,” and their teams grow revenue 37% faster, and their profits are 30% higher than non-agile teams.

Put simply, encountering blockers is great for teams. It’s a simple idea that any team can borrow from, but you need a process and tool to do it.

That’s why we’re adding “blockers” to our “done lists” here at I Done This. Putting all blockers in one place means that team leaders can help those who need it quickly. It also means that individuals can reflect on their own blockers, and see if they point to a greater issue that needs resolving.

All teams can benefit from using blockers to their advantage. Here’s what it can do for your team.

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3 Hidden Productivity Killers You Can Beat With I Done This 2.0

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Your startup is on the rise. You’ve added four great developers, six customers have signed on, and you’ve reached a revenue milestone of $2.4 million ARR. But just as things are getting peachy, you notice the company isn’t shipping as much code as before.

What makes productivity problems so hard to deal with is that they’re hard to detect. They’re often so entrenched in culture and old systems that they seem invisible. At $2.4 million ARR, you are now far removed from the day-to-day routine of team members, making it difficult to spot inefficiencies on the ground.

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We built I Done This 2.0 to help teams bring lurking productivity killers to light. We want to help our customers spot the most common production killers out there. I Done This empowers you to find out what’s going wrong with productivity and address the problem at its source. Here’s how your startup can track down invisible productivity killers and solve them with I Done This 2.0.

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How to Use an Amazon Echo for Your Startup Office

This week’s post is a guest article by Vinay Patankar, CEO and co-founder of Process Street.

If you’re running a startup, you can use every little bit of help you can get.

But to justify an administrative assistant or office manager, you’ll probably need to have raised a big seed round of over $1 million or have bootstrapped your company past 10 employees. Otherwise, that extra help getting stuff done is just a luxury you can’t quite afford yet.

Enter Alexa via the Amazon Echo. In the same way Alexa can help you and your family out around the home, it can also make your office and your startup just that little bit easier to manage, so that you can keep your sanity and focus on what’s important.

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To get the most out of Alexa, you’ll need to set her up specifically for the office. Here’s how.

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