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This One Word from Managers Helps Teams Work 48% Better

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In many ways, work is getting increasingly solitary.

We’re rejecting meetings with colleagues as inefficient time-wasters where nothing gets done. Technology is mediating communication, replacing face-to-face interaction. Remote work means that we’re often physically alone even when we’re working on a team.

The upshot is that even when we’re working together with colleagues on a team, it can feel like we’re working alone. Yet social contexts can be powerful motivators at work. Without them, we can get disengaged and feel like our work doesn’t matter.

It turns out that, even in the absence of working physically together with a team, it’s possible to evoke the power of social context with one single word. Stanford psychologists discovered that saying this one word inspired individuals to work an incredible 48% harder by using social context to fuel intrinsic motivation.

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How to Stop Working Too Much and Live Your Life

 

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Humans aren’t made to work around the clock — but our working culture refuses to acknowledge this. We’re still checking our email before we go to bed, not taking breaks and vacations, and burning out by burning the candle at both ends. 

Even when we aren’t fuzzy from fatigue, we can understand that working long hours has not just diminishing but unhealthy returns. But actually changing our behavior is tough. Employers still don’t trust the employees they can’t see and a long history of work where more hours meant more output seems to have forged a persistent guilt about how we spend our time.

Since the key to being happier and more productive is to not feel like you’re working all the time, one of the most obvious fixes is to set some time limitations. The weird thing is that one of the best ways to do this is to spend more time thinking about work.

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The Psychology Behind Why Relaxing with TV after Work Leads to Feelings of Failure

Watching TV After Work

After a tough day at work, most of us just want to kick back, turn on the TV and relax. The harder you’ve worked, the more that you want to turn off your brain for a bit to de-stress. It makes total sense, right?

It turns out that watching TV after a stressful day at work doesn’t relax or rejuvenate you. It’s worse, according to a recent study. Watching TV after a stressful day leads to feelings of guilt and failure. It doesn’t give you the downtime you need to prepare for the next day, nor does it keep you in a neutral state — it actually depletes you.

The reason this happens is a bit of a paradox but the psychology will make sense to productive people — and it will arm you with the knowledge you need to do get proper rest and relaxation after work.

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How Tony Hsieh Inspired Long-Term Motivation to Grow Zappos Culture

In 2005, Zappos was on track to beat its yearly sales goal of $300 million.

But that was just the beginning. Before Zappos became the household name it is today, CEO Tony Hsieh held a long-term vision for the company that went beyond the gross merchandise numbers. His ambitious goal to hit $1 billion in sales by 2010 was part of a larger plan.

In a remarkable email update Hsieh wrote in 2005 to Zappos investors, employees, and partners, he explained:

Rather than maximizing short-term profits, we’re taking a long-term view and focusing on building the business for the long haul. We’ve grown quickly over the past 5 years, but we are just scratching the surface of what’s possible.

But it’s not the numbers that are the most exciting… It’s the opportunity to build a company culture and consumer brand that is centered around the service, not the shoes or the handbags.

One of the most captivating things about this email is to actually see the seeds of Zappos’s distinctive company culture germinating — especially knowing that the vision that Hsieh lays out in this decade-old email has come to pass, and then some.

So how did Hsieh actually translate his vision for Zappos into reality and resist the siren song of those short-term profits? How did he corral his employees to stick with him for the long haul? The elements are all there in that email.

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What You Don’t Know About Internal Motivation May Harm Your Career

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So you want to build a billion-dollar company, and it’s because you want to make people’s lives better by solving a problem while hitting it big, rich, and famous. Sounds like a winning combo of incentives to drive you to achieve startup success.

It’s not like both motives can’t coexist. Humans, complex beings that we are, walk around with a jumble of intentions, impulses, and aspirations in our heads — instead of one clearcut reason for why we do things.

The thing is, you would think that having multiple motives would result in, well, more motivational power. When you can hit two goals with one activity, don’t you just have more incentive to do the activity? If you want that promotion because you get to expand your skillset and increase your prestige, doesn’t that help drive you even harder to go for it?

There’s one problem. There’s a tricky truth about motivation that might be preventing your best performance.

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3 Surprising Science-Backed Ways to Find More Time Today

Surprising Science-Backed Ways to Find More Time Today

Somehow, time is your enemy, while more time is also a luxury.

Things weren’t much different a few centuries ago in 1682, when William Penn wrote: “Time is what we want most, but what, alas! we use worst.

Understanding our strange relationship with time simply helps us manage it better. When you feel like you have time, the world opens up. You’re motivated to act and explore on the one hand and savor and breathe, on the other.

Contrast that when you feel like you don’t have enough time. It’s stressful and taxing and you start making decisions based on that anxious feeling of lack. It might mean reaching for the quick, unhealthy snack rather than your usual walk and putting those non-urgent (but important) activities that nourish and enrich you, like exercise, personal projects, and relationships, on hold.

Since how you think about time affects the reality of how you spend it, the ability to influence that perception can be incredibly powerful. Here are three surprising methods, backed by research, that will help expand your sense of time and motivate better decisions about how you use it.

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Failure & Cake: A Guide to Spotify’s Psychology of Success

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Nobody enjoys failing. It’s never really what you set out to do.

At Spotify, failure is cause for celebration, because it’s seen as an opportunity for growth. Jonas Aman, who is part of Spotify’s People Operations team, told us that instead of treating setbacks like speed bumps you rumble over in the course of running a business, they “celebrates thing that don’t work. It’s about the effort, not the result.”

Sometimes, failure calls for cake.

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How Fast Web is Impairing How You Think

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Before you realize, habits form. How much thought do you put into your daily routine, and how much of your routine is formed as a response to outer influence? In other words, do you know why you work the way you do?

Being purposeful with your work philosophy might be the missing key to achieving a healthy rather than hasty, always running-behind pace. Understanding the psychological benefits of controlling the flow of your time and attention reveals the wisdom in taking things slow.

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Why Stack Rank Doesn’t Measure Up

In this two-part guest series, Ellen Chisa shares her experience at Microsoft and how its review system affected her psyche and productivity. (Read part 1 for an overview of Ellen’s time at Microsoft.)

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Stack ranking is a performance review system that ranks employees against each other. Critics point out that a review process that creates inevitable losers and requires managers to fight on behalf of reports is unfair and disconnected from the quality of the performance itself. Microsoft recently decided to get rid of the stack rank.

Stack ranking hurt Microsoft employees. It negatively impacted the work and damaged people’s views of themselves and their ability to improve.

Here’s how:

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5 Reasons You Don’t Do What Really Makes You Happy

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When we interviewed Dr. Stephen Schueller to learn the basics of positive psychology, he also offered insights into how we sometimes stand in the way of our happiness due to misconceptions, biases, and a lack of mindfulness.

Dr. Schueller is a professor at Northwestern University’s Feinberg School of Medicine and member of the Center for Behavioral Intervention Technologies. (This is the second part of our interview, presented in edited highlights. Read the first part here).

1.  We’re too dismissive of relationships and positive emotions.

Dr. Schueller:

Positive psychology has a lot within it which is the advice our grandmother would give us:  How do we live a good life? You express gratitude, you maintain optimism, you practice kindness, you focus on relationships.

We often don’t think grandmother knows best and do our own thing, and that gets us into trouble. We often pursue things like money, bigger houses, cars — material possessions — when experiences are actually much more stronger determinants of our happiness.

 

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