The Science of Small Wins
Hashtags and @ mentions have created a renaissance in workplace communication.
They may have started out as fun tools to help us engage with others on social media, but they’ve changed how we collaborate across channels and even between teams. These tools empower employees to keep their communication transparent, and to collaborate better and smarter.
@ Readers: Here’s a brief history of the # hashtag and @ mention, and how they’ve become an integral part of how we collaborate.
Just like the poor souls on Hoarders, you may not realize you have a problem.
Think of all those little times in the day when you stop what you’re doing to ask “Emma, how does the copy machine work?” or “Bryan, how many days have you taken off this month?”
They seem like small-fry problems, but they are actually issues of employee empowerment. You stop, gather the information, and move on. But they all add up to a huge productivity drain for you and your company, for one single reason: knowledge hoarding. Information is stored in particular places, and particular people are responsible for it.
Knowledge hoarding is normal but dangerous. Here’s why:
A 2015 study at NYU Langone showed that when mice were given oxytocin—the hormone that enhances bonding—they started caring for other mices’ babies, as if they were their own. This behavior continued even after the mices’ oxytocin receptors were shut off.
Wouldn’t it be nice if you could give some to your manager?
It turns out oxytocin can actually teach us a lot about working together as a team and building great work relationships leading to more trust in the workplace. Here’s how it works.
The more you write on your “Done List,” the less likely your co-workers are to read what you write. 81% of educated people don’t even read what they see—they skim.
I Done This 2.0 automatically sets the default length of a Done List post at about 12 words. We’ll never limit the amount of words you post, but the default setting encourages you to fit your post on one line, like this:
What do some of the most well-known companies today (Pinterest, Yelp, Box, POPSUGAR, Asana, MailChimp) have in common? They all care immensely about their brand experience. What else do they have in common? They all use a service called Envoy to extend that brand experience to their front desk, creating a warm, delightful and quick check-in process for visitors.
Envoy is a visitor registration platform that’s been a game-changer for how guests are greeted in workplaces around the world. As part of the sign-in process, they automate badge-printing, host notifications and signing of NDAs and other legal agreements. Founded in 2013, Envoy now serves 6 million visitors in over 50 different countries.
As we learned recently, the small team of 37 people was able to inspire team motivation through high morale and fast growth, thanks, in part, to their favorite productivity tool. Here’s how they use I Done This.
Naming every minute road block—and then taking the time to fix them—makes your team more efficient and helps with team productivity.
It sounds cumbersome, but resolving issues as they arise means faster problem-solving overall. Agile developers do this. They call road blocks “blockers,” and their teams grow revenue 37% faster, and their profits are 30% higher than non-agile teams.
Put simply, encountering blockers is great for teams. It’s a simple idea that any team can borrow from, but you need a process and tool to do it.
That’s why we’re adding “blockers” to our “done lists” here at I Done This. Putting all blockers in one place means that team leaders can help those who need it quickly. It also means that individuals can reflect on their own blockers, and see if they point to a greater issue that needs resolving.
All teams can benefit from using blockers to their advantage. Here’s what it can do for your team.
Over half of all managers in the US are concerned about their team’s time management skills, according to an Institute for Corporate Productivity study.
As your employees’ heads are tucked behind computer screens and they’re clacking away on the keyboard, it seems near impossible to know how they’re spending their time. Are they in a private Slack channel chatting away about the new hire, or are they working? Should the project you assigned Linda take as long as it has? And if you don’t know what your local employees are up to, you can forget about getting insight into your remote employees time management habits.
In the internet-driven workplace, transparency feels like a pipe-dream. Not only do you have no way of telling whether your employees are slacking off, but you can’t even tell if hard-working employees are being tripped up by obstacles outside their control. The natural response to this issue is to micromanage and hover over their shoulder, but you want to empower your employees in their project team roles, not control them.
I Done This gives your whole team transparency without any of the negative side-effects. Here’s how.
It takes a truly noble cause to inspire three graduate students to put dissertations on hold so they can start a company. For the founders of MindMate, that cause was helping people who suffer from dementia.
The University of Glasgow’s Patrick Renner, Rogelio Arellano, and Susanne Mitschke created an app that empowers those with dementia to live as independently as possible. MindMate comes with cognitive stimulation games, reminder tools, and a “Getting to know me” section where people can save personal information.
People like to dismiss project management methodologies (PMM) as frivolous techniques that won’t really improve their business’s productivity. While they’re wrong on that account, they actually miss the point completely.
What people don’t realize is that PMMs are more than just process-improvement tools. Project management is really about changing attitudes to create a trusting, collaborative company culture. By adopting practices that encourage communication, unity, and openness, a company can instill positive values within itself and become a great place to work.
We’ll take a look at how companies can use project management methodologies to unify teams and encourage collaborative attitudes for a better work culture.
When you work in an office with a small team, it’s easy to cultivate a culture of co-dependence. After all, the email, the document, or the customer name that you need is just a shoulder tap away.
But relying on other people for information causes unnecessary friction in your workflow and directly hinders everyone’s productivity. Every time you tap someone on the shoulder you assume that what you need is more important than what they’re doing. It creates an entire culture around disruptiveness, where no one hesitates to interrupt their peers for their own needs.
Wouldn’t it be great if you didn’t have to ask anyone for information? If it were just readily available, right at your fingertips? For remote companies, it has to be this way.
Because remote companies tend to have employees scattered across the world, they are forced to put truly strong systems in place. As a result, everyone in a remote company is as productive as possible, because no one has to rely on other people to get the information they need.
