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The Science of Trust in the Workplace

November 27, 2020 by Willa Rubin Leave a Comment

Trust in the workplace doesn’t come from authority or job titles: there’s evidence that trust is a simple product of gratitude, validation, and understanding. And that this trust leads to greater efficiency, bonding, and the desire to please—all of which can improve and transform any workplace.

A comprehensive 2017 study noted that verbal, expressed gratitude in 129 pairs of adults led to significant increases in oxytocin.

trust in the workplace(Source: Brain Facts) Oxytocin is released from the pituitary gland (in orange).

Oxytocin is a hormone responsible for social and romantic bonding and creates a pleasurable sensation that comes to be associated with the person who triggers it.

Wouldn’t it be nice if you could give some to your manager?Continue Reading

Filed Under: Company Culture, Remote Teams Tagged With: Autonomy at Work, Collaboration, Communication at Work, Intrinsic Motivation, Self-Reflection, Small Teams, trust in the workplace

Unlock Intrinsic Motivation to Inspire Your Salespeople

October 30, 2020 by I Done This Support Leave a Comment

Featured image of the "intrinsic motivation" blog

If your best tried-and-true motivational techniques don’t seem to be working on the otherwise talented members of your sales team, you might want to try appealing to their intrinsic motivations.

According to a recent survey, 95% of managers think money is the most motivating factor for employees. In fact, an adjacent survey of 12,000 employees found that emotional rewards led to greater performance.

Not every salesperson is motivated by promotions and money, and using the same old motivations may unexpectedly fail. That doesn’t mean it’s time to look for a new hire — it means you’ll have to break out a different tool from your managerial toolbox.

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Filed Under: Company Culture, People Management, The Progress Principle, The Science of Productivity Tagged With: Intrinsic Motivation, Productivity, sales motivation

95% of Managers Follow an Outdated Theory of Motivation

April 24, 2019 by I Done This Support 52 Comments

This post was originally published in 2014. It has been revamped with additional research and advice for managers in 2019.

Motivation at work

Photo by Alex Kotliarskyi on Unsplash

What, by a long shot, is the most important motivator for employees at work? Is it money, pressure, or praise?

Typically, managers believe the idea that pressure makes diamonds. The thinking is that if you want exceptional performance, you align employee objectives with end-of-year bonuses for hitting certain milestones and then employees will turn up their work ethic to reach them.

Long-held conventional wisdom on management dies hard. That’s because it’s based on gut instinct and superstition — and managerial understanding of motivation is no different. A massive 95% of managers are wrong about what the most powerful motivator is for employees at work.

Not only that, they’re thinking about employee motivation fundamentally wrong.

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Filed Under: The Progress Principle Tagged With: Intrinsic Motivation, Psychology of Productivity

Your Brain on Dopamine: The Science of Motivation

April 9, 2019 by Kevan Lee 52 Comments

Editor’s Note: This refreshed post was originally written by Kevan Lee in December of 2013, was revamped and updated for currency and comprehensiveness by Willa Rubin in 2017 — and again in 2019.Dopamine-representationI spent an hour on this opening paragraph.

The hour wasn’t time well spent, mind you. Sure, I was working — writing, deleting, tinkering with words here and there — but my one-paragraph-per-hour pace wasn’t out of indecisiveness as much as a lack of motivation.

I spent five minutes on email, ten minutes on Instagram, and fifteen minutes doing who-knows-what on Tumblr. (Just kidding, I know exactly what I was doing: watching cat videos.)

Sound familiar?

Motivation is a tricky thing to corral. Tricky, but not impossible.

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Filed Under: The Science of Productivity Tagged With: dopamine, Goals, Intrinsic Motivation, Productivity, science

How Distractions Ruin The Most Important Thing You Can Be Doing At Work

March 8, 2019 by Blake Thorne Leave a Comment

flow-state-distractions

Editor’s note: This post was first published in 2015. We’ve updated this post with new research and additional tips.

We live in the most distracting time in history. When else did people have access to so much information with so little effort?

It’s a phenomenon that can be both beautiful and terrible. You can easily stumble upon a new favorite song or a link to a book that changes your life. You can take personalized Portuguese lessons with a native speaker without leaving your house. Or . . .

Cats. So many cats. One click on a Facebook link can send you down the rabbit hole of lost time and missed productivity. Who knows how many hours and dollars you’re costing yourself in the long run.

Even worse, we’re most susceptible to these kinds of distractions at work, where our attention and energy are at their most vulnerable.

Distraction is taking away your time, and it’s taking away your money. But worse than that, it’s taking away the most valuable, important thing you can be doing at work: It’s taking away your flow.

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Filed Under: The Science of Productivity Tagged With: Intrinsic Motivation, Productivity, Work Happiness

4 Subtle Signs Your Employee is Looking for a New Job

June 20, 2017 by Sasha Rezvina Leave a Comment

You come into work, thinking it’s going to be just another day in the office. You have a friendly chat about your weekend with the office manager while pouring yourself a hot cup of coffee. You make your way over to your desk, and just as you start looking through your email, a nervous employee pops their head in and asks for a minute of your time.

At this point, the next sentence comes as no surprise: “I’m giving my two-weeks notice.”

employee-retention

Job-hopping has become the norm. While fifty years ago, people held positions for ten or more years, today, workers only average about four years at each job. And the stigma associated with switching jobs has also decreased. Employees that spent less than a few years at a job used to be considered flighty—now they’re considered ambitious and ahead of the curve.

The odds are stacked against you, but all hope isn’t lost when it comes to employee retention.

While some clues will tip you off right away—such as too many “doctor’s” appointments, or employees coming in dressed suspiciously well—most of the time, the signs that your employees are job-hunting are considerably more discreet. If you learn how to pick up on these subtle cues, you can nip this problem in the bud and retain some of your most valuable employees.

Here’s how to spot when employees are looking for a new job (and what you can do about it).

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Filed Under: People Management Tagged With: Career Growth, Communication at Work, employee retention, Feedback at Work, Intrinsic Motivation, Management

How To Plan For Daily Standups During The Holidays

December 8, 2016 by Willa Rubin Leave a Comment

daily-standups-holiday

For many employees, the holidays offer a welcome break in routine. But for team leaders, the last few weeks of December put a pin in their team’s productivity.

When so many people take off at the same time, it leaves the few remaining souls at the office with a ton of work on their plates. They need to get more work than usual done, and in less time.

Every second they spend in their typical in-person daily standups (that would otherwise help them track progress) eats away at time they could be using to pore through their mountains of work.

Frequent checkins are an important part of ensuring individuals are on track to meet their goals and working as a team. But especially when the holidays roll around, managers need to alter how they run standups and create additional support, without sacrificing their employees’ time or autonomy.

Here are some ways to revive your daily standups and simplify your workflow during holiday madness.

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Filed Under: Daily Standup Tagged With: daily standups, Focus on Work, Intrinsic Motivation, standups, Success, Work Happiness

What Michael Jordan Can Teach You About Productivity

November 30, 2016 by Willa Rubin 1 Comment

Who are your productivity heroes? If Michael Jordan isn’t up there, he should be.

productivity
Most people know Michael Jordan for his phenomenal scoring ability, superhuman dunks, or his starring role in Space Jam. Over a 20-year span, he scored more than 32,000 points, won six NBA titles and was named the league’s most valuable player five times. But to his teammates and coaches, he was notorious for his diligent work ethic.

Jordan’s longtime coach Phil Jackson once wrote that Michael “takes nothing about his game for granted.” He spent so much time preparing for competition that when it was game-time, he didn’t have to think about what to do next. He relied on instinct and muscle memory to dominate his opponents.

Professional athletes have to squeeze as much as they can out of their prime years, making them perfect productivity case studies. Here’s what some of our most famous athletes have to say about getting stuff done.

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Filed Under: The Science of Productivity Tagged With: Career Growth, Entrepreneurship, Goals, Intrinsic Motivation, Productivity, Psychology of Productivity, Self-Reflection

3 Project Management Methodologies That Create Better Work Culture

August 23, 2016 by David Zha 1 Comment

People like to dismiss project management methodologies (PMM) as frivolous techniques that won’t really improve their business’s productivity. While they’re wrong on that account, they actually miss the point completely.

project management methodologies

What people don’t realize is that PMMs are more than just process-improvement tools. Project management is really about changing attitudes to create a trusting, collaborative company culture. By adopting practices that encourage communication, unity, and openness, a company can instill positive values within itself and become a great place to work.

We’ll take a look at how companies can use project management methodologies to unify teams and encourage collaborative attitudes for a better work culture.

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Filed Under: Company Culture Tagged With: Communication at Work, Creativity, Habit Change, Intrinsic Motivation, Management Tools, project management methodologies, Time Management

An App Addict’s Guide to Beating the Task Management Blues

July 12, 2016 by Sasha Rezvina 1 Comment

This week’s post is a guest article by Ben Brandall, a writer for Process Street.

Last weekend I found myself in a cafe, alone and without a laptop for around 2 hours. With just my phone, I wanted to do something worthwhile so I decided to organize my tasks properly — something I hadn’t done in a while.

I realized pretty quickly that my task management system made no sense at all.

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Filed Under: The Science of Productivity Tagged With: Focus on Work, Goals, Growth Mindset, Habit Change, Intrinsic Motivation, Management Tools, Procrastination, Productivity, Self-Improvement, Task Management, Time Management

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