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When Employees Feel Ignored at Work, Everyone Suffers

This piece was originally published in 2016 and has been updated to include new advice for teams in 2023.

What exactly does ostracism at work look like?

On the exclusion spectrum, you’ll find everything from accidentally leaving someone off a calendar invite to purposefully avoiding an individual in the lunchroom. Feeling ignored at work is a silent but hurtful experience.

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The topic may seem trivial — “Are adults really so sensitive?” you might ask — but it’s one that can have a serious impact on your employees’ job satisfaction, performance, and happiness. A 2014 study questioned if a lack of attention could be more painful for victims than bullying. Perhaps surprisingly, the answer is often yes.

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How to Finally Make Peace With Your To-Do List

How to Make Peace With Your To-Do List

The person who’s going to complete all the tasks on your list is not you. It’s some superhuman version of you, who gets all the things done without breaking a sweat. Perhaps the biggest problem and allure of the to-do list is how aspirational it is.

In the early days of iDoneThis, there used to be a to-do task feature. While we decided to focus on helping people harness the benefits of keeping and sharing a done list, we gained some fascinating insight into what really happens when it comes to your to-do list along the way.

Two of the most interesting discoveries we made were how 41% of to-­do items were never finished, while a whopping 85% of dones were unplanned tasks that never started out as to-do’s. Don’t be one of them and master the to-do list by completing the tasks and reading about them.

There’s a huge gap between what we hope to get done and what we actually accomplish — and that might just be part of the human condition. The problem is when we let our to-do lists dishearten and demoralize us because we feel we’ve somehow failed. The way to conquer those negative feelings is to look backwards.

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The Science of Trust in the Workplace

Trust in the workplace doesn’t come from authority or job titles: there’s evidence that trust is a simple product of gratitude, validation, and understanding. And that this trust leads to greater efficiency, bonding, and the desire to please—all of which can improve and transform any workplace.

You should trust in the workplace but verify behind the scenes to make sure that the other person isn’t messing with you.

A comprehensive 2017 study noted that verbally expressed gratitude in 129 adult pairs led to significant oxytocin increases.

trust in the workplace

(Source: Brain Facts) Oxytocin is released from the pituitary gland (in orange).

Oxytocin is a hormone responsible for social and romantic bonding and creates a pleasurable sensation that comes to be associated with the person who triggers it.

Wouldn’t it be nice if you could give some to your manager?

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Bad Managers Talk, Good Managers Write

The exemplary manager is often shown as the outgoing guy that gives his team pep talks and high fives. In truth, though, that stereotype couldn’t be farther from the truth.

To four highly effective, seasoned, and successful executives, being a good talker isn’t just overvalued, it can actually be detrimental. Rather, there’s a subtle, often-overlooked ability that’s one of the most vital skills you can have as a managerthe ability to write.

Writing creates a permanent knowledge-base

why good managers write

“Written communication to engineering is superior [to verbal communication] because it is more consistent across an entire product team, it is more lasting, it raises accountability.” 

Ben Horowitz, Andreessen Horowitz

When managers write, you create work product — white papers, product requirement documents, FAQs, presentations — that lasts and is accessible to everyone in the organization. From marketing to sales to QA to engineering, everyone has a single document off which they can work and consult.

The upshot is that the manager also takes public responsibility for what happens when the rest of the team executes on the point of view taken by the documents. That ratchets up accountability through the organization.

To Horowitz, author of Good Product Manager/Bad Product Manager, the distinction between written and verbal communication is stark and, in fact, it’s what separates the wheat from the chaff. Good managers want to be held accountable and aren’t looking for ways to weasel out of responsibility. And so, good managers write, while “[b]ad product managers voice their opinion verbally and lament … the ‘powers that be’.”

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Writing is Power: Supercharge Your Writing Process

Guy writing in notebook

We’re writing more than ever these days. Every day, you’re texting, emailing, and chatting. As many of us sit at our computers at work all day and our phones everywhere else in between, we’re writing.

Successful leaders believe writing is a crucial ingredient of great work. Amazon CEO Jeff Bezos, for example, insists that writing replace other forms of communication to make the most of meetings. Instead of jumping straight into a conversation, or snoozing through bullet-pointed sentence fragments in a slideshow presentation, he requires his senior executives to write six-page narrative memos.

He explains in a 2012 interview with Charlie Rose, “When you have to write your ideas out in complete sentences and complete paragraphs, it forces a deeper clarity of thinking.” In this age of knowledge work, we’re hiring people to think and communicate those thoughts — which means people who can write have a leg up.

Like most things worth doing, writing can be a chore. But the more fluent and practiced you become at the writing process, the more you’ll be able to own your success.

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What Have I Done This Year?

Inching towards the new year means it’s time to reflect on what went well, and what could be improved—especially if you’re thinking about performance reviews. But December means we need to juggle that with immediately pressing projects that must be finished before the holidays. Once we enter tunnel-vision mode to complete those projects, it can be hard to disengage, look up, and think critically about what we’ve accomplished.

Thinking about your last year
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At I Done This, we’re all about celebrating small wins and learning from every step of the process. Here are some of our favorite tools that remind us of our professional growth, and prompt us to think about improvement next year.

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What Michael Jordan Can Teach You About Productivity

Who are your productivity heroes? If Michael Jordan isn’t up there, he should be.

productivity
Most people know Michael Jordan for his phenomenal scoring ability, superhuman dunks, or his starring role in Space Jam. Over a 20-year span, he scored more than 32,000 points, won six NBA titles and was named the league’s most valuable player five times. But to his teammates and coaches, he was notorious for his diligent work ethic.

Jordan’s longtime coach Phil Jackson once wrote that Michael “takes nothing about his game for granted.” He spent so much time preparing for competition that when it was game-time, he didn’t have to think about what to do next. He relied on instinct and muscle memory to dominate his opponents.

Professional athletes have to squeeze as much as they can out of their prime years, making them perfect productivity case studies. Here’s what some of our most famous athletes have to say about getting stuff done.

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I Done This: Short Post, Best Post?

The more you write on your “Done List,” the less likely your co-workers are to read what you write. 81% of educated people don’t even read what they see—they skim.

I Done This 2.0 automatically sets the default length of a Done List post at about 12 words. We’ll never limit the amount of words you post, but the default setting encourages you to fit your post on one line, like this:

idonethis1

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How to Work Quietly

Here’s an excerpt from our fresh-of-the-presses eBook, What You Don’t Know About Management: How to Take Back Your Work Day. If you like what you read, download the 50+ page eBook for free!

smartphone_in hand

While teamwork is exciting and camaraderie a wonderful source of intrinsic motivation and purpose, getting stuff done also isn’t a matter of adding more people to the tasks at hand. In fact, collaboration can be too noisy.

What with all the open offices, unwelcome chit-chatters, dreadful meetings —not to mention the digital inundation of posts and pings of a never-ending stream of information — it can be near impossible to hear yourself think.

Ultimately, productivity requires producing, creativity creating — and while interaction is a key part of these processes, it isn’t everything. If you don’t actively think and process, if you don’t actually turn input and inspiration into something, if you don’t take time to reflect and analyze, then you’re shortchanging yourself.

It sounds so simple and obvious, but it’s easy to forget these days that we need solitude, quiet and time. 

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How to Perform 20% Better By Doing Less Work

"“We do not learn from experience ... we learn from reflecting on experience." —John Dewey

"We do not learn from experience ... we learn from reflecting on experience." —John Dewey

The power of self-reflection is simple but mighty. It’s how you recognize and celebrate progress, gain nourishing motivation, and detach from the workday. Successful people like David Heinemeier Hansson and Marc Andreessen use this tactic to keep their momentum going while managing the pressure of always having more work to do.

But like most activities that aren’t yet a daily habit, even taking out five to fifteen minutes a day just to think and write about your day feels like a drag. That’s because a deliberate practice of reflection, like regular exercise, isn’t always easy or fun. It requires energy, discipline, and some time. Philosopher and psychologist John Dewey explained in his 1910 book, How We Think, why the beneficial act of reflection can feel like, well, such a chore:

Reflective thinking is always more or less troublesome because it involves overcoming the inertia that inclines one to accept suggestions at their face value; it involves willingness to endure a condition of mental unrest and disturbance.

So self-reflection can be tough, but it produces more value than whatever you would’ve spent those minutes on anyway. When you’re constantly chasing that feeling of being productive by conquering more items on your to-do list or cranking out those extra emails, you’d be better off stopping your work to think a little.

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