Our relationships with customers are more complex than ever before.
Conversations start months before a purchase and continue for months afterwards. Our interactions span dozens of channels, from phone calls to email to live chat. Increasingly, customers have no single point of contact: marketers, sellers, developers, and support reps all influence our customer relationships.
In the Relationship Era, companies can no longer rely on all-in-one sales suites, and have to provide flexible technology that teams can leverage in any department: Marketing, Sales, Success, Operations, Finance, Creative, Account Management, and more. This has forced the need for every company to build their own relationship stack: a toolkit of specialized, best-in-class applications.
To help you get started on your own relationship stack, we’re showcasing 200 of the most customer-centric sales, marketing and operations products going — each designed to create truly remarkable customer experiences.