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Something as simple as asking your team how their day’s going can deliver a huge lift to productivity in the workplace. Sound too good to be true? Science backs it up.
This is something psychologist Elton Mayo, pioneer of organizational theory, discovered by studying American factory workers in the ’30s.
The experiment was initially set up to see which factory conditions make workers most productive. The researchers began by brightening the factory light, which increased productivity. But once they dimmed the light, productivity rose again. They soon realized that it didn’t matter what the change was—productivity would rise when any change would be made to the work environment. Employees felt like the managers cared about them and their work environments, so they worked harder.